Customer Retention Strategies
As a business owner, I realized that it is easier to retain customers than getting new ones, which prompted me to develop strategies for customer retention. In this course, I will share with you tips and tricks to retain your client base. Because there is always this question, Now you have your customer, then what?
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Course Trailer

About this course
As a business owner, I realized that it is easier to retain customers than getting new ones, which prompted me to develop strategies for customer retention. In this course, I will share with you tips and tricks to retain your client base. Because there is always this question, Now you have your customer, then what? More customers equals more money right? Join this course and change the dimension of your customers perspective and have a flourishing business. Business success is not solely based on customer acquisition but is also dependent on customer retention. Here in this course, you will understand how to use personalized service strategy to keep your customers coming.

Author

Othman Abdulrasheed

Level

Basic

Modules

8

Certificate

Yes

No chapter found in this course

Course Benefits

Unlock the Value: How This Course Empowers Your Business
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Customer Collaboration

Building strong relationships through transparency, responsiveness, and shared goals fosters trust and long-term engagement
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The loyalty scheme

Learning how to offer incentives such as discounts, exclusive offers, points-based rewards, or personalized experiences based on repeat purchases or engagement with the brand.
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How To Make Money

Gain useful tips and lessons about making money in general 

About the Instructor

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Othman Abdulrasheed

A certified leadership consultant, Business Coach, Salesman, Author, Speaker and athlete. Result Oriented professional offering over 10 years experience in the downstream oil and gas industry. Passionate about helping managers, CEO and executives gain more income, increase their influence, lead their teams to be more efficient and attain self-mastery so they can take back control of their life. He has worked with a diverse set of executives; from managers in Central Bank, Managers in highly competitive business landscape, his passion is not only limited to coaching executives but also he has a passion for Martial Arts, Running and Polo
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SME Digital Academy Our vision is to educate, empower and elevate millions of MSMEs in Nigeria and across Africa. Phone number: +234 81 327 99379 | +234 806 715 3900 [email protected]
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