Basics of Business Writing

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  • Author: Ahmed Fagge
  • Level: Basic
  • Modules: 5
Course overview
What makes a business writing good? In a professional setting, it is a must for your writing to stand out. This is a course that will guide you through the process(s) involved in writing business letters, letters of complaint, and adjustment letters.

This course comes with a Certificate of Completion signed by the DG-SMEDAN, which can form part of your Business Documentation that can create more opportunities for your business. The Certificate can also be shared on Linkedin or Facebook or Twitter directly from your dashboard.   
This course will take you through the importance and purpose of meetings to a business. This course explores what is involved in meetings, how to write a collection letter and the best way to express your anger on a collection letter. You will also understand how to write a letter of complaint and of course an adjustment letter. 
You will be enlightened on the types of letters, report writing, scenarios of writing reports, and how to create a report from start to finish.
At the end of this course, you will have gained the following:
  • The basics of business writing
  • A better understanding of how to compose proper business proposals
  • Get a Certificate of Completion signed by the DG-SMEDAN
  • Gain useful tips and lessons about making money in general
  • Become a member of the SME Digital Community 
Meet the instructor

Ahmed Umar Fagge

A career profile in Banking (Citibank), Engineering and an instructor at the petroleum training and qualifying institute NOC, Triploi, Libya. With about 30years of multi-sectorial career spanning through Chevron, Citibank, FBN MB. Ahmad Umar Fagge lectured in the areas of business law, business Communication at Thames University (Tripoli), I hold a B.Eng., M.Eng., MCIBN, MIENG and I am a signatory to the north Caroline University, Energy/Facility Management seminar
Patrick Jones - Course author