Basics of Business Writing

What makes a business writing good? In a professional setting, it is a must for your writing to stand out. This is a course that will guide you through the process(s) involved in writing business letters, letters of complaint, and adjustment letters.

Course Trailer

About the course

This course will take you through the importance and purpose of meetings to a business. This course explores what is involved in meetings, how to write a collection letter and the best way to express your anger on a collection letter. You will also understand how to write a letter of complaint and of course an adjustment letter. You will be enlightened on the types of letters, report writing, scenarios of writing reports, and how to create a report from start to finish.

1

Certificate

5

Modules

Basic

Level

Author

Ahmed Fagge

Introduction

This module will introduce you to the basics of business writing.

Introduction to basics of Business Writing

Business Writing

Without the correct use of English, writing becomes very difficult. This module will enlighten you on the tools needed in writing.

Basics of Business Writing

Sentences

Compound Sentences

Compound Sentences 2

Compound Sentences 3

Compound Sentences 4

Complex Sentences

Types of Business Writing

Business Proposals

Letter of Proposal

Letter of Complaint

In this module, you will see how a letter of complaint is written and how the letter of complaint could be best addressed to through a letter of adjustment

Letter of Complaint

Format Templete

Writing a Letter of Complaint

Adjustment Letter

Report Writing

This module will enlighten you on what report writing is all about, scenarios for writing reports and how to create a report

Report Writing

Scenario

Creating a Report

E-mails

Meetings and E-mails play a very important role in business.how to create emails, and the land mines to look for when sending messages

Emails

Emails templete

Land Mines

Letter of Collection

Meetings

Quiz

Certificate

Course Benefits

Understanding how to compose business proposals

The goal is to clearly articulate the value proposition and convince the recipient to take action, whether it's approving a project, entering a partnership, or making a purchase.

The basics of good writing

How to know the formal communication used in professional settings to convey information clearly and effectively. It includes various forms such as emails, reports, memos, and proposals, all aimed at achieving specific business objectives with clarity, professionalism, and precision.

Certificate of Completion

Get a Certificate of Completion signed by the DG-SMEDAN

MEET THE INSTRUCTOR

Ahmed Fagge

A career profile in Banking (Citibank), Engineering and an instructor at the petroleum training and qualifying institute NOC, Triploi, Libya. With about 30years of multi-sectorial career spanning through Chevron, Citibank, FBN MB. Ahmad Umar Fagge lectured in the areas of business law, business Communication at Thames University (Tripoli), I hold a B.Eng., M.Eng., MCIBN, MIENG and I am a signatory to the north Caroline University, Energy/Facility Management seminar

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